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| Question : Where are you located ? Answer : We are located at central Tokyo, Japan. |
| Question : I am worry to buy a vehicle by internet. How do I know you are a legitimate and trusted company? Answer : We are trustworthy verified company by Anti fraud Organization in Japan with A+++ trust guage. |
| Question : What is the condition of your used cars ? Answer : All used cars in our stock are in good condition. |
| Question : What is the procedure to buy a car from you ? Answer : To see the complete step by step procedure click here |
| Question : Can I pay by credit card ? Answer : Sorry, we do not accept payment by credit cards. |
| Question : Can I pay by cheque ? Answer : No we do not accept payment by cheques. |
| Question : What is your payment term ? Answer : Our term of payment for all customers is by telegraphic transfer (wire transfer). We also accept Letter of Credit (L/C). |
| Question :Do you accept payment by Letter of credit ? Answer : Yes, we accept "confirmed and irrevocable letter of credit at sight" issue from a first class world renowned Bank. Importer are required to pay all L/C negotiation charges. Please note that Japanese Banks refused to negotiate L/C from some countries. |
| Question : Do you have any system to inspection the vehicle ? Answer : Yes our experts fully inspection all vehicles twice before the shipment. For 3rd party inspection please contact Japan inspection Organization |
| Question : Do I pay extra for the inspection of vehicle ? Answer : Fee is not require for the inspection by our experts. But if you want third party inspection, please contact Japan inspection organization directly. |
| Question : Do your experts inspection the vehicle if I buy from other exporters in Japan ? Answer : Yes, our experts can inspection the vehicle. But you or your supplier in Japan have to pay inspection charges. |
| Question : If I import any vehicle from you and want its parts in future, will you
supply parts ? Answer : Yes, we'll supply parts( by payment ) of vehicles you import from us. |
| Question : Is it legal to import a Japanese vehicle in my country ? Answer : We don't know the regulations of other countries. Please ask any customs clearing & forwarding agent in your own country. |
| Question : If I buy a vehicle from you, do you arrange shipment to my country. Answer : Yes, we'll arrange the shipment and documentation through our shipping agent. |
| Question : Is there any damage or problem in your vehicles ? Answer : There is no damage and no problem in our all vehicles. We do not export poor condition vehicles. |
| Question : Is the shipping cost including in price of your vehicles ? Answer : Shipping cost is not include in price of our vehicles, as ocean freight is different for each country. However, you can get total price (vehicle price + shipping cost + marine cargo insurance) to your nearest sea port by selecting name of your country, through our easy automatic calculation system at "Total Price Calculation"link in front of vehicle price. |
| Question : Do you give credit ? Answer : No, we do not give any credit. All cars are shipment after the confirmation of payment by our Japanese Bank. |
| Question : How can I pay you ? Answer : Send your payment by wire transfer ( telegraphic transfer ) through your Bank to our Japanese Bank. You can also pay by Letter of Credit (L/C) issued by a first class Bank. |
| Question : How long a ship will take to reach my port from Japan ? Answer :Asia & Oceania = 2 - 3 weeks , Europe & USA = 4 - 5 weeks , Africa & Caribbean = 5 - 6 weeks |
| Question : What are your Bank details ? Answer : Our Bank details are as following. Name of Bank : Sumitomo Mitsui Banking Corporation Branch Name : Setagaya Branch Account No. 1 3 3 3 0 4 Swift Code of Bank : S M B C J P J T Account Holder's Name : Batfa Japan Inc. Address of Bank : 1-1-2 Marunouchi, Chiyoda-ku, Tokyo, Japan |
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