• Question : Where are you located ?
• Answer : We are located in Tokyo, Japan
• Question : What is the condition of your cars ?
• Answer : All cars in our stock are in good condition.
• Question : What is the procedure to buy a car from you ?
• Answer : To see the complete step by step procedure click here
• Question : Can I pay by credit card ?
• Answer : Sorry, we do not accept payment by credit cards.
• Question : Can I pay by cheque ?
• Answer : No we do not accept payment by cheques.
• Question : What is your payment term ?
• Answer : Our term of payment for all regular customers is by telegraphic transfer (wire transfer)
• Question :Do you accept payment by Letter of credit ?
• Answer : We accept payment by LC if amount is more than 1 million dollar. Less than 1 million dollar or small amount should pay by telegraphic transfer (wire transfer).
• Question : I am from USA, what port I'll get the delivery of car ?
• Answer : We have shipping arrangement for following ports in USA :
  *Long Beach *Manzanillo *Miami *Savannah *Norfolk *Baltimore  & *New York.
• Question : I am from Bangladesh. My government allow import by LC only. What should I do ?
• Answer :You have to deposit equal amount of car by T T, which we'll refund when the LC will mature.
• Question : Do you have any system to check up the car ?
• Answer : Yes our experts fully inspection all cars twice before the shipment.
• Question : Do I pay extra for the inspection of car ?
• Answer : No , inspection fee is included in car's price.
• Question : Do your experts inspection the car if I buy from other exporters in Japan ?
• Answer : Yes, our experts can inspection the car. But you or your supplier in Japan have to pay inspection charges.
• Question : If I import any car from you and want its parts in future, will you supply parts ?
• Answer : Yes, we'll supply parts( by payment ) of cars you import from us.
• Question : Is it legal to import a Japanese car in my country ?
• Answer : We don't know the regulations of other countries. Please ask somebody in your own country.
• Question : If I buy a car from you, do you arrange shipment to my country.
• Answer : Yes, we'll arrange the shipment and documentation through our shipping agent.
• Question : Is there any damage or problem in your cars ?
• Answer : There is no damage and no problem in our all cars. We do not export poor condition cars.
• Question : Is the shipping cost including in price of your cars ?
• Answer : Shipping cost is not include in price of our cars.
• Question : Do you give credit ?
• Answer : No we do not give any credit. All cars are shipment after the confirmation of payment by our Japanese Bank.
• Question : How can I pay you ?
• Answer : Send your payment by wire transfer ( telegraphic transfer ).
• Question : What are your Bank details ?
• Answer : Our Bank details are as following.
  Name of Bank : Sumitomo Mitsui Banking Corporation
  Branch Name : Setagaya Branch
  Account No. 1 3 3 3 0 4
  Swift Code of Bank : S M B C J P J T
  Account Holder's Name : Batfa Japan Inc.
  Address of Bank : 2-11-22 Sangenjaya, Setagaya-ku, Tokyo 154-0024, Japan
• Question : How long a ship will take to reach my port from Japan ?
• Answer :
  Asia & Oceania = 2 - 3 weeks
  Europe & USA = 4-5 weeks
  Africa & Caribbean = 5 - 6 weeks

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Batfa Japan Inc.
1 chome, Setagaya-ku, Tokyo 158-0098 Japan
Tel : 81334138080 Tel : 81334138084

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