FREQUENTLY ASKED QUESTIONS
Question : Where are you located ?
Answer : We are located at central Tokyo, Japan.
Question : I am worry to buy a car by internet. How do I know you are a legitimate and trusted company?
Answer :
We are trustworthy verified company by Anti fraud Organization in Japan with A+++ trust guage.
Question : What is the condition of your used cars ?
Answer : All used cars in our stock are in good condition.
Question : What is the procedure to buy a car from you ?
Answer : To see the complete step by step procedure click here
Question : Can I pay by credit card ?
Answer : Sorry, we do not accept payment by credit cards.
Question : Can I pay by cheque ?
Answer : No we do not accept payment by cheques.
Question : What is your payment term ?
Answer : Our term of payment for all customers is by telegraphic transfer (wire transfer). We also accept Letter of Credit (L/C).
Question :Do you accept payment by Letter of credit ?
Answer : Yes, we accept "confirmed and irrevocable letter of credit at sight" issue from a first class world renowned Bank. Importer are required to pay all L/C negotiation charges. Please note that Japanese Banks refused to negotiate L/C from some countries.
Question : Do you have any system to inspection the car ?
Answer : Yes our experts fully inspection all cars twice before the shipment. For 3rd party inspection please contact Japan inspection Organization
Question : Do I pay extra for the inspection of car ?
Answer : Fee is not require for the inspection by our experts. But if you want third party inspection, please contact Japan inspection organization directly.
Question : Do your experts inspection the car if I buy from other exporters in Japan ?
Answer : Yes, our experts can inspection the car. But you or your supplier in Japan have to pay inspection charges.
Question : If I import any car from you and want its parts in future, will you supply parts ?
Answer : Yes, we'll supply parts( by payment ) of cars you import from us.
Question : Is it legal to import a Japanese car in my country ?
Answer : We don't know the regulations of other countries. Please ask any customs clearing & forwarding agent in your own country.
Question : If I buy a car from you, do you arrange shipment to my country.
Answer : Yes, we'll arrange the shipment and documentation through our shipping agent.
Question : Is there any damage or problem in your cars ?
Answer : There is no damage and no problem in our all cars. We do not export poor condition cars.
Question : Is the shipping cost including in price of your cars ?
Answer : Shipping cost is not include in price of our cars, as ocean freight is different for each country. However, you can get total price (car price + shipping cost + marine cargo insurance) to your nearest sea port by selecting name of your country, through our easy automatic calculation system at "Total Price Calculation"link in front of price or yellow portion of each car page.
Question : Do you give credit ?
Answer : No, we do not give any credit. All cars are shipment after the confirmation of payment by our Japanese Bank.
Question : How can I pay you ?
Answer : Send your payment by wire transfer ( telegraphic transfer ) through your Bank to our Japanese Bank. You can also pay by Letter of Credit (L/C) issued by a first class Bank.
Question : How long a ship will take to reach my port from Japan ?
Answer :Asia & Oceania = 2 - 3 weeks , Europe & USA = 4 - 5 weeks , Africa & Caribbean = 5 - 6 weeks
Question : What are your Bank details ?
Answer : Our Bank details are as following.
Name of Bank : Sumitomo Mitsui Banking Corporation
Branch Name : Setagaya Branch
Account No. 1 3 3 3 0 4
Swift Code of Bank : S M B C J P J T
Account Holder's Name : Batfa Japan Inc.
Address of Bank : 1-1-2 Yurakucho, Chiyoda-ku, Tokyo, Japan
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Batfa Japan Inc.
1 chome, Setagaya-ku, Tokyo 154-0017 Japan
Tel : 81334138080 Tel : 81334138084

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