FREQUENTLY ASKED QUESTIONS
Question : Where are you located ?
Answer : We are located at central Tokyo, Japan.
Question : I am worry to buy a car by internet. How do I know you are a legitimate and trusted company?
Answer :
We are trustworthy verified company by Anti fraud Organization in Japan with A+++ trust guage.
Question : What is the condition of your used cars ?
Answer : All used cars in our stock are in good condition.
Question : What is the procedure to buy a car from you ?
Answer : To see the complete step by step procedure click here
Question : Can I pay by credit card ?
Answer : Sorry, we do not accept payment by credit cards.
Question : Can I pay by cheque ?
Answer : No we do not accept payment by cheques.
Question : What is your payment term ?
Answer : Our term of payment for all customers is by telegraphic transfer (wire transfer). We also accept Letter of Credit (L/C).
Question :Do you accept payment by Letter of credit ?
Answer : Yes, we accept "confirmed and irrevocable letter of credit at sight" issue from a first class world renowned Bank. Importer are required to pay all L/C negotiation charges. Please note that Japanese Banks refused to negotiate L/C from some countries.
Question : Do you have any system to inspection the car ?
Answer : Yes our experts fully inspection all cars twice before the shipment. For 3rd party inspection please contact Japan inspection Organization
Question : Do I pay extra for the inspection of car ?
Answer : Fee is not require for the inspection by our experts. But if you want third party inspection, please contact Japan inspection organization directly.
Question : Do your experts inspection the car if I buy from other exporters in Japan ?
Answer : Yes, our experts can inspection the car. But you or your supplier in Japan have to pay inspection charges.
Question : If I import any car from you and want its parts in future, will you supply parts ?
Answer : Yes, we'll supply parts( by payment ) of cars you import from us.
Question : Is it legal to import a Japanese car in my country ?
Answer : We don't know the regulations of other countries. Please ask any customs clearing & forwarding agent in your own country.
Question : If I buy a car from you, do you arrange shipment to my country.
Answer : Yes, we'll arrange the shipment and documentation through our shipping agent.
Question : Is there any damage or problem in your cars ?
Answer : There is no damage and no problem in our all cars. We do not export poor condition cars.
Question : Is the shipping cost including in price of your cars ?
Answer : Shipping cost is not include in price of our cars, as ocean freight is different for each country. However, you can get total price (car price + shipping cost + marine cargo insurance) to your nearest sea port by selecting name of your country, through our easy automatic calculation system at the yellow portion of each car page.
Question : Do you give credit ?
Answer : No, we do not give any credit. All cars are shipment after the confirmation of payment by our Japanese Bank.
Question : How can I pay you ?
Answer : Send your payment by wire transfer ( telegraphic transfer ) through your Bank to our Japanese Bank. You can also pay by Letter of Credit (L/C) issued by a first class Bank.
Question : How long a ship will take to reach my port from Japan ?
Answer :Asia & Oceania = 2 - 3 weeks , Europe & USA = 4 - 5 weeks , Africa & Caribbean = 5 - 6 weeks
Question : What are your Bank details ?
Answer : Our Bank details are as following.
Name of Bank : Sumitomo Mitsui Banking Corporation
Branch Name : Setagaya Branch
Account No. 1 3 3 3 0 4
Swift Code of Bank : S M B C J P J T
Account Holder's Name : Batfa Japan Inc.
Address of Bank : 1-1-2 Yurakucho, Chiyoda-ku, Tokyo, Japan
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Batfa Japan Inc.
1 chome, Setagaya-ku, Tokyo 154-0017 Japan
Tel : 81334138080 Tel : 81334138084

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